Shipping Policy
Introduction
At The White Pearl Jewellery, we are committed to delivering your orders promptly and efficiently. Our Shipping Policy outlines the terms and conditions under which we provide shipping services for our products. We strive to ensure that your shopping experience is seamless and enjoyable, and we take great care in packing and dispatching your orders.
Processing Time
All orders are processed within 1-3 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
Shipping Rates and Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout. Delivery estimates depend on the shipping method chosen:
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days
- Overnight Shipping: 1-2 business days
Please note that delivery delays can occasionally occur.
Shipping to P.O. Boxes or APO/FPO Addresses
The White Pearl Jewellery ships to addresses within India and internationally. We do not ship to P.O. boxes or APO/FPO addresses.
Shipment Confirmation and Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties, and Taxes
The White Pearl Jewellery is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages
The White Pearl Jewellery is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside India.
Customer Support
For more details or any queries regarding our Shipping Policy, feel free to contact us at:
Email: thewhitepearljewllery@gmail.com